Salon Policies
WE HOPE YOU UNDERSTAND THE NEED FOR THESE POLICIES TO PROTECT OUR TEAM,ITS NOT PERSONAL,WE DO OUR BEST ACCOMMODATE YOU, ALL WE ASK TO TREAT US AND OUR TIME WITH RESPECT, IF YOU HAVE ANY QUESTIONS PLEASE DO NOT HESITATE TO ASK
CANCELLATION POLICY:
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CANCELLATIONS
We kindly ask that you provide more than 24-hour notice from your scheduled appointment for any cancellations or changes via phone call or text.
NO SHOW/NO CALL
Failure to arrive for a scheduled appointment without contacting us via call to cancel or change your appointment will result in requiring to pre paid a none refundable retainer fee, if it happens second time you will be permanent black list and yes we keep records for life.
TARDINESS
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Due to schedule commitments to other clients’ schedules we may have to reschedule any appointment for which you are more than 15 minutes late. for color touch we may need reschedule you as book applications every 15mins. *Please consider that extra time may be needed when locating street parking. call us if you are running late.
LITTLE ONES
We love children's and animals, for the safety and comfort of our staff, clients and your love ones, as ask your kids and animals, if bring pets or children that are not getting services done, please arrange to have another adult to take care of them while you have your service. Please be considerate to clients that have allergies,phobias of pets, also be aware that alot tools have at 200-450 degree ,razor sharp scissors and dangers chemicals that ae accessible to your kids and